K-electric (KE) complaint helpline is a convenient number provided by the Karachi electric company. The KE has been lightninging up Karachi’s homes for over a century. The electricity provider is also known as Karachi Electric Supply Company Limited.

K-Electric Complaint Helpline

The power utility is an integral part of one of the world’s most populous cities. This blog will educate you with sufficient information about the complaint helpline of K-electric.

K-electric Company:

The K-electric company is a utility power provider to Pakistan’s biggest metro city, established in 1913. The electricity company has a strong network spanning over 6,500 square kilometres. The utility power providers all residential, commercial, industrial and agricultural areas over 2.5 million customers across Karachi and some key areas of Sindh.

K-Electric Complaint Helpline

Role of K-electric:

K-Electric is a very important part of Pakistan’s utility system. The sole provider is owned by KES Power Limited, which is the Parental organization of K-electric. The KE stands for great importance because of being the only vertically-integrated power utility in the country. The organization manages all the key areas of Sindh province.

K-Electric Complaint Helpline

The Generation, Transmission and Distribution of producing and delivering energy to consumers are successfully delivered by KE without making any compromises to their customer services.

K-electric Customer Care Centers:

K-electric customer care centres are developed by the Punjab government for the convenience of their customers. These customer care centres are located at different locations in Karachi. They provide services like billing information, new connection and other services.

K-Electric Complaint Helpline

K-electric Customer Care Centers Timings:

Following are the timing to visit K-electric Customer Care Centers:

Sr. No


Public Dealing Time

Friday Prayer Break

1 Monday to Thursday 09:00 AM to 05:30 PM
2 Friday 09:00 AM to 05:00 PM 01:00 PM to 03:00 PM
3 Saturday 09:00 AM to 12:30 PM

K-Electric Mega Center Timing:

Following are the timing reserved for K-Electric Mega Center Timing:

Sr. No.


Public Dealing Time

Friday Prayer Break

1. Monday to Saturday 09:00 AM to 07:00 PM 01:00 PM to 03:00 PM

K-electric Complaint Helpline:

K-electric is always considerate about their customer’s convenience. They introduced a customer service helpline to provide standard online services.

K-Electric Complaint Helpline

Following are customer service numbers provided by K-electric:

  • 118
  • 99000

K-electric Effect on Pakistan’s Economy:

K-electric is one of the oldest and most subtle parts of Pakistan’s utility system. K-e is an almost 100 years old sole providing company. The sole providing makes an annual profit of PKR 10.6 billion investments across the power value chain. The k-electric stands for great importance for Pakistan’s economy.

Frequently Asked Questions (FAQs):

Following are the FAQs about K-electric Complaint Helpline:

Q1: How do I contact K Electric for queries?

Ans: For online bill information and other queries, please call the customer helpline at 118 or 99000.

Q2: How do I check my KE complaint status?

Ans: To check your KE complaint status, please call 118.

Q3: What are the timings to visit K-electric Mega Center?

Ans: The K-electric mega centre can be visited from 09:00 AM to 07:00 PM on any working day.


K-Electric is a very important part of Pakistan’s utility system that generates, transmits, and distributes electricity in Karachi and some key areas of Sindh. In this blog, we discussed some of the important details and the complaint helpline of K-electric. For further information, please visit Business World.